FAQ

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Below are a few of the questions we most often get asked. We love to talk about our trailers and your requirements so please, we encourage you to give us a call with your own questions.

All our trailers are manufactured in Phoenix Arizona, United States. All other first aid related equipment such as triage equipment, litters and back boards may come from abroad.

Yes, we offer a variety of options from lighting, doors to generators and full command centers. We custom build all of our trailers so we have total control of the manufacturing process and quality control.

We offer the trailers in a number of basic colors and can offer custom vinyl wrapping with your unique design if desired. For larger orders we offer custom colors for our other products such as Trauma Kits, and other products.

It depends on the quantity of MCI trailers ordered. Please contact us for more information regarding our current production and delivery schedule.

In general all of our trailers are sold/deployed turn key and read to be put immediately in to service but, please give us a call so we can consider and understand  your exact need. If you would like an empty or customized trailer, you can visit our Progressive Trailer site at the link below. 

We do offer a warranty on our products and trailers. The warranty varies depending on product but can be as long as 5 years, however, most products are warrantied against defects in materials and workmanship for 1 year.

Yes we have a GSA contract. Please visit the GSA link on this website. 

Yes, in fact we even have international customers, some as far away as the US Embassy in Pakistan.

Rescue U started business in the 1980’s supplying MCI trailers and consultation to first responder groups around the U.S.

Rescue U Disaster Systems sole purpose is to produce products for disasters, MCI and CCP incidents.  We focus on producing the best, most useful products for use in mass casualty type incidents.  In addition, our trailers are better designed to maximize storage and access to the necessary BLS, ALS and CCP supplies.

Our Other Brands

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Doug Reber - Rescue U 911

Address

3135 N. 29th Ave. Phoenix AZ, 85017

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M-F 5:00 AM to 1:30 PM,
Sat. and Sun. Closed

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