FAQ

Below are a few of the questions we most often get asked. We love to talk about our trailers and your requirements so please, we encourage you to give us a call with your own questions.

Where are your products manufactured?
With the exception of the BLS first aid supplies all of our products are manufactured in the United States.

Can I order the trailer with optional equipment?
Yes, we offer a variety of options from lighting, doors to generators and full command centers.

Do your trailers and products come in different colors?
We offer the trailers in a number of basic colors and can offer custom vinyl wrapping with your unique design if desired. For larger orders we offer custom colors for our other products such as Trauma Kits, Roll A Stretchers and other products.

How long does it take to deliver products and stocked trailer?
It depends on the product and quantity. Larger trailer orders can take up to 120 days. Please contact us for more information regarding your order and current delivery schedule.

Do you sell empty trailers?
In general we do not sell empty trailers.

Do you offer a warranty on your products and trailers?
We do offer a warranty on our products and trailers. The warranty varies depending on product but can be as long as 6 years, however, most products are warrantied against defects in materials and workmanship for 1 year.

Do you have a GSA contract?
Yes we have access to a GSA contract. Please contact us directly and we will give you the information.

Do you service all 50 states?
Yes, in fact we even have international customers, some as far away as the US Embassy in Pakistan.

How long have you been in business?
In 2010 we celebrated our 25th anniversary. We have been headquartered in Arizona since 2004.

Why should I choose Rescue U?
Rescue U Disaster Systems sole purpose is to produce products for disasters, MCI and CCP incidents.  We focus on producing the best, most useful products for use in mass casualty type incidents.  In addition, our trailers are better designed to maximize storage and access to the necessary BLS, ALS and CCP supplies.